Technical Support

SMUSD Technical Support
SMUSD Technical Support is available to ALL employees, students, and parents in the following ways:

  • CHAT online for faster response. Please visit to chat with an available technology team member. Technology team members are staggering our work times to maximize available support coverage. If no one is available to chat, please try emailing or calling.

  • EMAIL your technical support requests to [email protected]. Emailed requests will automatically be converted to help tickets so that we can systematically address requests.

  • CALL and leave a message at 626-299-7002. Please leave your full name, call back number, email, and a description of the request. These messages will automatically be transcribed and converted into help tickets.
Are you experiencing internet issues with Spectrum? Please share the issue at with us so that we can work with Spectrum.